About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. 
 
Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. 
 
In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.  

About the Position

• The DC will be responsible for clinical and administrative supervision of Program Directors and the programs they oversee, as assigned.   Additional programs may be assigned to this portfolio as we open up new programs.
• Provide clinical supervision/consultation, including conducting/participating in case conferences, reviewing charts, and crisis intervention.  
• Provide direction, motivation, training, and support to program teams through group and individual meetings.  
• Be available (in person and/or by phone) for emergency consultation and communication on an “on-call” basis. 
• Work with staff to compile accurate and timely reports to both internal and external stakeholders.  
• Conduct regular and comprehensive evaluations of all programs to track effectiveness and identify needed changes. Ensure all programs meet all contractual obligations and adhere to all Jericho Project policies and procedures. 
• Develop systems for tracking and monitoring all program deliverables through data driven performance management approaches. 
• Collaborate with Jericho’s Government Contracts and Quality Assurance Manager to ensure compliance with all governmental contracts and institutional targets.  
• Manage spending; revenue, and financial management, ensuring services operate within budgets and contractual guidelines. 
• Manage provision of services to ensure quality and integration with other Jericho Project programs and services.  
• Participate in the planning, implementation, and evaluation of all Jericho Project programs and services.  
• Assist with the Jericho Project events and perform other duties that facilitate the delivery of programmatic services for all Jericho tenants and former service recipients.  
• Network with various social service organizations to work on specified goals to serve supportive housing residents and graduates.  
• Participate in Program Directors meetings to develop and evaluate program services.  
• Develop system of peer or team coverage during planned (or extended) absences from work.  
• Promote Jericho Project on social media outlets.
• Promote a gossip free environment (adhering to Jericho Project policy).
• Work with the DevComm department to enhance philanthropy efforts increasing donations/funds received.
• DC is regularly required to, type, use hands and fingers, reach with hands and arm. The DC is regularly required to walk, ascend and descend stairs, stoop, and kneel. The DC is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the DC is required to lift items less than 5 pounds. The DC is regularly required to move throughout the facility while carrying out job duties.
• Take on additional special projects as requested. 

• Master’s Degree in relevant Social Service discipline. (MSW or other Human Service Degree is Preferred). 
• Demonstrated passion for working with vulnerable populations. 
• 5+ years’ experience working with special needs populations, including homeless individuals and families, individuals with substance abuse disorders, and veterans in transition. Must have familiarity with DOHMH standards. 
• 3+ years’ experience of leadership and staff supervision. 
• Proven track record in program evaluation and administration in a non-profit setting.  
• Excellent organizational and computer skills. 
• Be self-motivated, creative, and able to work independently and as a team.
• Experience with starting up new supportive housing programs